National Apprenticeship week 2020 takes place in the UK between Feb 3-9, and to help mark the occasion, Clyde Travel Management are proud to welcome our first intake of our newly launched apprenticeship programme.
Our very own Generation Z team of Emma Wright, Thomas Letts and Maigan Nisbet joined Clyde on Monday 27th January and will be mentored by Senior Training Support Consultant, Jennifer Doak.
We spoke to Jennifer to provide some background on the programme, and what we as an organisation, and employer hoped to achieve.
“The last two years have seen Clyde experiencing growth both in terms of sales and new physical offices in Aberdeen, Gothenburg and Houston. Despite huge strides in smarter technology, travel is very much still a people business, therefore the decision was taken to create an apprenticeship programme, providing a pathway for enthusiastic individuals to enter the travel industry.
“I was personally tasked with creating a learning programme for the new intakes which will allow them to develop into confident travel consultants dealing with all of our customers’ travel requirements and gaining first-hand experience and knowledge of the products they will be booking daily.
“We employed the services of Microcom Training, specialists in helping companies to create Modern Apprenticeship programmes, who in turn interviewed many individuals before deciding on our final team. The key attribute we looked for was enthusiasm, both to work in the travel industry and to grasp what we believe is a fantastic career opportunity. I can already see we have made great choices as the team have shown how keen they are to learn their new roles.
“They will cover every aspect of the travel consultant’s role, immersing themselves in both the corporate and marine sides of the business, ensuring they can fit seamlessly into the current high quality of consultants Clyde already boasts. They will be exposed to all aspects of the business – from initial booking, all the way through to invoicing – to ensure they have a full understanding of the logistics of a travel management company.
“And crucially for their own development, they will also work to gain an SVQ Level 6 Business Administration & Customer Service qualification with the assistance of Microcom Training.
“I believe this is a unique opportunity for the apprentices to fulfill their love of travel and begin a long and successful career, and I’m excited to embark on this journey with them, as we both learn together throughout the year-long process.”
We also asked all three new starts what encouraged them to apply to be an apprentice with Clyde, and what they hope to achieve.
Emma Wright commented: “I applied because I was looking for a job in the travel industry after studying travel and tourism at college. I saw this apprenticeship as an amazing opportunity as it gives me a chance to learn about the industry and work at the same time.
“I went in with an open mind about how the apprenticeship would work, having had no previous experience, however, I am thoroughly enjoying it already and I’ve only been here a matter of days and I am hoping to be able to kickstart my career in the travel industry.”
Thomas Letts remarked: “I decided to apply as I saw it as an amazing opportunity to work in the travel industry, which has always been my passion. To be accepted into my dream career was unexpected but I’m very thankful for this opportunity.”
“I was unsure what to expect, joining a large organisation at entry-level, but I can honestly say I have been treated more like a member of staff rather than an apprentice, and I’m very grateful for this opportunity and to take my first steps in my travel career.”
Maigan Nisbet commented: “I’ve known since high school that I wanted a career along the lines of administration and business and combined with my love of travel I felt this apprenticeship would be the perfect experience and an amazing opportunity!
“My expectations have already been blown away in few days since joining, learning just what I will be involved in. I am so looking forward to learning more about the company in the hands of such lovely people and a fantastic working environment.“
Director Paul Cronje added: “We have more than doubled our workforce at Clyde in the last decade. The travel industry is so dynamic – many of these job roles did not exist ten years ago. The Next Gen travel professionals grow up in a highly digitalised travel-space, maybe not always aware that there is a solid career for them in the world’s largest industry. Whilst our apprentices will find their feet in the foundations of travel reservations, I am also quite sure that the jobs they will fill in another decade will be progressively different. That excites me.”
To find out more about our Modern Apprenticeship programme visit – https://clydetravel.com/modern-apprenticeships/