The purpose of the Technical Business Support Consultant role is to support and maintain our internal and client-facing booking systems across multiple countries and currencies. The implementation and support of client-facing technical products drives the digitalisation strategy of the company by increasing adoption of new digital products.
The tasks and responsibilities are wide and varied with different degrees of complexity making this unit a hot spot for personal development and gaining an in depth understanding of how the business operates and seeing the full cycle of work first-hand. The role ensures the accurate flow of transactional data from all reservation platforms our customer financial and reporting systems.
As a service provider to the dynamic and vast energy and shipping sectors for over 30 years - and part of one of the largest family-owned companies in Sweden - Clyde Travel Management has a solid and stable platform upon which our employees can achieve their professional ambitions.
Our unwavering commitment to integrity and ethical business practices instils trust in our clients and creates a positive and ethical work environment for our employees.
We genuinely prioritise the well-being and growth of our employees, provide comprehensive private healthcare coverage to foster a culture of support, and work hard to make our employees feel valued and cared for in their roles.
We place emphasis on delivering exceptional customer satisfaction and service over sales targets. This approach allows our Travel Consultants to focus on building meaningful relationships with clients, providing personalised travel experiences and ensuring their needs are met with diligence and care.
Moreover, the Company offers attractive perks such as hybrid working arrangements, private healthcare, and the option to purchase additional annual leave. This flexibility enables employees to achieve a healthier work-life balance, accommodating personal commitments and preferences while still excelling in their roles.
Join us on the journey. Nobody moves you like Clyde.
Closing Date: 31st October, 2024
The tasks and responsibilities are wide and varied with different degrees of complexity making this unit a hot spot for personal development.
Key Responsibilities
Technical Business Support is responsible for these core areas in the business:
System admin for online customer booking systems:
GDS Management and workflows:
Travel technology product management:
Secondary responsibilities:
Essential
Desirable
The focus of the Technical Business Support Consultant role is to implement, maintain, and support internal and client-facing digital products.
The role ensures the accurate flow of transactional data from all reservation platforms to the back office and thereby managing its impact on accounts receivable, accounts payable and the interaction with suppliers. The implementation and support of client-facing technical products drives the digitalisation strategy of the company by increasing adoption of new digital products.
For over 35 years Clyde has been trusted partners to Marine, Energy and Corporate customers, both internal and external. We understand the travel DNA of these sectors and have wholly owned operations across the globe, in key locations. Clyde Travel Management is part of the Northern Marine Group and Stena. Stena thrive in a wide array of business, both onshore and offshore, and are Clyde’s internal customers.
